Imagine you are on your trip abroad, and you know how this eSIM technology works, and after reaching your destination, you notice there is no network. How will you navigate, book your stay, or look for transportation? Feels like a disaster, right?
Don’t you worry!
Through this guide, we will tell you the four ways to fix your eSIM issues.
1. Check Your Data Plan
First thing first, check whether your device supports unlocked bands. This means it allows using an eSIM from a different carrier or a data plan provided by your current operator.
If your phone is unlocked or uses the same data plan from your usual provider, ensure the plan is activated and ready for use.
To check your data plans, go to Settings > Mobile / Cellular Data.
For instance, you can buy an eSIM number online from any reliable provider like NumeroeSIM and can view the data plan directly from the app. This lets you monitor and manage your data usage easily. |
2. Reboot Your Smartphone
For iOS
Ensure you are somewhere with strong coverage, and make sure your data roaming is switched on.
To do this, go to Settings > Mobile/Cellular Data > Mobile/Cellular Data Options > Data Roaming.
If this doesn’t resolve the issue, try resetting your network by going to Settings > General > Transfer or Reset iPhone> Reset Network Settings.
Note: All these steps will also erase WiFi passwords, VPN configuration, and Access Point Name (APN) settings. |
For AndriodAgain, ensure you have strong network coverage to do this. Afterward, try turning Cellular data off and on again by going to Settings > Mobile/Cellular Data Network > Mobile/Cellular Data.
If this problem persists, reset the network setting by doing this:
Settings > System or General Management > Reset Options > Reset WiFi, mobile&Bluetooth or Reset Network Settings > Restart your Device.
3. Update Your Smatphone’s Software
If your smartphone is not up to date, it may cause eSIM compatibility issues. So, make sure your phone is running on the latest version of its operating system. This will enable a smooth and problem-free experience for the eSIM functionality.
To update your smartphone:
For iOS
Have a WiFi connection first, then go to Settings > General > Software Update > Install the latest version.
For Andriod
Go to Settings > System > System Update > Select the pending update.
4. Reset the Factory Configuration
This is usually the last step to follow. If there is no success, then try the factory reset option. With this step, all your data will be erased and returned to its original state.
For iOS
Go to Configuration > General > Transfer or restore iPhone > Restabilize
For Andriod
Configuration> Systems > Additional Adjustments > Factory Reset.
Note: Remember to have all your data backed up before doing the factory reset option. |
Final Thoughts
Since this technology is still new, so encountering such issues is common. Hopefully, these troubleshooting steps will help you solve your problems. If the problem still persists, we suggest you to contact your network provider once.
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